New credit union leaders eye growth, community involvement

By Steve Whipple, MethuenLife Writer, April, 2021.

Ladies and gentlemen, meet the new leadership at the Methuen Credit Union.

Andy Moisan has succeeded President/ CEO Jim Brouder, and Erika Rondeau has taken the operations manager reins from Jo-Ann Conlon who retired.

“Jim and Jo-Ann did a wonderful job during the time they were here,” praised Moisan. “Erika and I came in at a time it’s going great. We want to grow the credit union through families so it’s here for years to come. I really want to get involved in the community.”

Located at 248 Broadway, Methuen, the credit union is available to people who live, work or worship in Methuen as well to any city employee. What’s the difference between banks and credit unions? Banks are for-profit and either privately owned or publicly traded, while credit unions are non-profit institutions owned by their members.

Andy Moisan (left) is the new president/CEO of the Methuen Credit Union on Broadway, while Erika Rondeau is the new operations manager after Jo-Ann Conlon retired.

“Big picture-wise, the board has been very supportive and Jim and Jo-Ann have been very helpful. We want to grow on what they’ve accomplished,” Moisan said.

Prior to arriving at the Methuen Credit Union, Moisan worked six years at the Digital Credit Union in Marlboro as well as seven years as chief operating officer of the Alden Credit Union. He earned a bachelor’s degree in management from Fitchburg State University. He has a wife Christine and a daughter and son in college.

Meanwhile, across the lobby, Rondeau transferred from the Jean d’arc Credit Union in Dracut where she worked her way up from teller to senior member services. She earned her associate’s degree in business from Cambridge College.

So what brings Moisan to Methuen?

“The big thing for me is I was born here at Holy Family and it’s nice to come back to where you were born. Also I like the way this was designed, being a small credit union community.”

He said members and future members won’t see dramatic changes.

“We’re looking for steady growth to service more members without losing that small-town feel. To be viable, we’ll need to grow responsibly and let locals know we’re here,” said Moisan. “The biggest thing for us is the car loans, which are probably the lowest around – as low as 1.99 percent for 2018 and newer cars and 2.49 percent for cars 2017 and older. Our savings (interest) rates are higher than a lot of places.”

Moisan added that the credit union also has an investment service available.

Said Rondeau, “I really like that it’s small and to see how your involvement in the community can make a difference. There will be new products coming out to help our members, and it’s easy to apply for our loans online at”